I can see the point you, and Lindsay are making. I even agree to a certain degree, but what I think is the most important thing to remember is that no matter what the topic, question, or how many times it has been covered, every member here should feel the freedom to ask a question. (Especially if they are new) When I was new, I didn’t even realize there was a search function. (Duh, yes I know, but I was engrossed in the new topics, feeling my way around, and getting to know the people who posted here.)
Lindsay pointed out the search feature to me when I was new; I am left to assume I asked “one of those questions.” Frankly, I was stunned by her approach, and lack of sensitivity. It doesn’t take much to teach someone how to do something, and it goes a long way. However if you thump someone, it tends to hurt, and even scare off potential members from posting. Some members do not have a thick skin to deal with a harsh tone. I have learned a lot of information from the links Lindsay posts. Her knowledge on health, clean eating, fitness, have proven very helpful. Her membership here is valuable to her and the people she shares with.
After being here a while, you do see the same questions over and over again. That is part of forum life. What information is not pinned is going to be asked, that is a fact. It is easy to be quick to say do a search, but what I have found most rewarding is the relationships I have made on this forum from HELPING them.
I do a lot of behind the scenes learning here and am a better person for it. Still there is nothing comparable to relationships built with people. Of coarse, I am a more intimate person, maybe that is why I don’t see an issue with people reaching out. It creates bonds. Besides old posts by members long gone, don’t have the follow up current members have. When I have asked questions I’ve found it most helpful because it is living knowledge.
To close this, I would like to say that I have had endless messages in my personal inbox of members expressing there thanks and gratitude for a wee bit of time I have spent helping or answering a question or two. Personal touch is rewarding and goes a long way.