utahmom Posted June 4, 2010 Report Share Posted June 4, 2010 Having just returned from TJ(my daughter got banded), I must report my displeasure at being put up at the Mariott Hotel. Having stayed at the Lucerna several times in the past, I was extremely disappointed in the Mariott. I cannot comprehend why OCC, in maintaining its US excellence rating would put patients up at the Mariott rather than the Lucerna. There is NO comparison! The Lucerna is far classier, has better service, is by far a more beautiful and serene place to be at, and has much better food and food choices for patient guests. Sitting around the Mariott was truly difficult and boring, to say the least. Link to comment Share on other sites More sharing options...
EcMjawad1 Posted June 4, 2010 Report Share Posted June 4, 2010 Hi, I have to say although not in such strong terms..that I agree with you. But, the staff treated me wonderful at each hotel. My take on the Marriott was it was too big, and businesslike, while the Lucerna was a much more agreeable and relaxing place..bascially what you thought. I tried each one, the Marriott with my daughter when she was banded, myself at the Lucerna. we both liked the Lucerna more.. Link to comment Share on other sites More sharing options...
hopingforachange Posted June 5, 2010 Report Share Posted June 5, 2010 Oh no wonder if they will let me stay at the other hotel, I think I am scheduled for the marriot. Link to comment Share on other sites More sharing options...
Mistikins Posted June 5, 2010 Report Share Posted June 5, 2010 Me too. Carolyn from OCC recommended it - said it was much better. hmmm.... Link to comment Share on other sites More sharing options...
AngieB Posted June 7, 2010 Report Share Posted June 7, 2010 I personally loved the bed at the Marriott and found the stay relaxing and nice. Link to comment Share on other sites More sharing options...
macleay Posted June 8, 2010 Report Share Posted June 8, 2010 I also had no problem with the Marriott. I stayed there twice, once for my banding and once with my daughter for her banding. We weren't given the option of the Lucerna. Carolyn said the Marriott was the best when she booked us. I wish I'd stayed at the Lucerna now so I could compare the two, but I really had no problem with the Marriot. Everyone there was nice, the food was good, rooms were good, and they had several computers we could use. I guess the only downside was it was farther away from OCC than the Lucerna. Link to comment Share on other sites More sharing options...
RevyD Posted June 8, 2010 Report Share Posted June 8, 2010 I stayed at the Marriott and loved it. Good food, friendly staff, buissness center with computers and store with juice, water etc. Did not have to leave the hotel for anything unless i wanted to. Debbie Link to comment Share on other sites More sharing options...
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